Why is my account suspended?

There are various reasons why Hip would suspend your account or place it under review.  The most common actions resulting in a restriction or suspension are:

  • Non-payment of orders placed or auctions or offers that you've won
  • Non-payment of selling fees to Hip
  • A compliance issue with our terms and conditions
  • Inability to verify your account information

During a suspension, you will not be able to use Hip or any of its marketplaces in any way, other than completing a payment on any outstanding Selling fees. This means that you cannot bid, buy, sell, leave feedback, or communicate with other members during the course of the suspension.

If you are a Seller and have any active listings with us, these listings will be immediately ended at the time of suspension.

Please note that any attempts to circumvent account suspension, including but not limited to using additional new or existing accounts, will lead to a permanent suspension of your account, which cannot be appealed.

Read more about Hip's Terms and Conditions here.

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