How can I have my account reinstated?

If you are a Seller, ensure that any outstanding fees are paid. You can make a one-time payment from the Members Area using the "Credit Account" button. 

For other issues, a request for an appeal of your suspension may be sent to our Support team for review. In general, we'll need to be confident that any issues highlighted to you will not occur again, and any outstanding issues will be resolved.

If the suspension is for a specified period, please note that appeals will not be reviewed until the specified period has passed. If the suspension notification email to you has indicated that your account is permanently suspended, there is no appeal process for this decision.