How do I contact a buyer about an existing order?

To contact a Buyer about an existing order, click on the Contact Buyer button to the right of the order in question from your Members Area > Selling > Sold Orders page:

Once the buyer responds, we'll notify you via email that you have a new message, which you can view from your Messages within the Members Area.

If you haven't received a response from the Buyer within 2-3 days, please refer to:

How do I contact Hip Support?

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.