Hip Knowledge Base
  • Buying
  • My Collection
  • Selling
  • Accounts

Managing Orders

  • How do I cancel an order and request for final value fee credit?
  • How do I respond to a buyer's refund request?
  • How do I enable 'Offers' in my store?
  • What happens if a buyer doesn't pay?
  • What should I do if a buyer reports issues on an order?
  • I sold an item, what's next?
  • How do I contact a buyer about an existing order?
  • How do I leave feedback for the buyer?
  • How do I accept a manual offer?
  • How do returns work for sellers on Hip?
  • How to mark an order as shipped?

Categories

  • Billing, Fees, and Taxes
  • Getting Paid
  • Integrations, API and CSV Imports
  • Shipping
  • Shop Management
  • Listings
  • Managing Orders
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